About Us

We are a Professional IT Support who enjoys building a long-term relationship with businesses who understand and value the importance of IT and are looking to their technology to help their business grow. No matter if your problem is simple or more complex, we are happy to assist and provide you with the most helpful solution at a competitive rate. Our team of highly-skilled, well-trained and experienced IT specialists can custom-design and deploy the right IT solutions. We at ITHelpdesk.co.id provide fast and reliable service to our clients. We provide on-site and remote location consultations.

So if you are getting any problem in your Computer like overheating, slow internet, computer is slow, booting issue, blue screen, dead laptop, motherboard repairing, ram replacement, data crash, data lost, virus and malware issue, and network issue. Just give us a call, ITHelpDesk.co.id experts will give you the full attention to understand the problem which you are facing in your computer. They will raise the ticket within a minute and you will get your Computer repaired in 2 to 3 hours. It is always important to hand over the whole of IT services to the most trusted and reliable Professional IT Support like us. Don't let your productivity suffer due to IT issues.

Our Business

"We partner with you as your Virtual IT Department, allowing you to take the headache out of IT and to focus on running your business and improving your profitability"

Our Services

Laptop, PC AND Printer

Does your hardware often have problems? such as the laptop/PC suddenly turning off, or the printer not being able to print, and other problems that cannot be overcome by yourself will hamper your office performance. Leave it all to us. Our professional and experienced technicians will help with all IT Support problems directly at your location.

Software Installation and Support

Special attention and care is needed to maximize your software or application, such as installing and upgrading your software regularly. Trust us to maintain your software so that it can run optimally. If there is a problem with the ITHelpDesk.co.id . software, it will analyze and look for the cause of the damage, and repair it optimally and the software function will be more efficient.

Virus and Malware Removal

Beware of virus or malware attacks that will attack your computer. Viruses will cause damage to your computer or your important files and data. Therefore, it is very important to protect your computer from various viruses or malware. ITHelpDesk.co.id . will help you with installation and monitoring or ensuring your computer remains protected.

Data Backup and Data Recovery

What if your hard disk or storage media that stores your important files and data is damaged? Don't worry, we provide a Data Recovery service where the ITHelpDesk.co.id technician team will restore data from system damage so that your data is saved. Apart from that, we will also provide a Data Backup service which will always ensure that your important files and data are stored safely in our Backup system and will make it easier to restore data quickly when you need it.

Network Solutions

Is your internet not working or inaccessible? You can't access your printer via your computer network? You can't share files or documents with other users? Our technicians can configure your network, both LAN and WAN, which can be tailored to your office or personal needs so that your devices can be connected to computers, laptops or other gadgets.

Internet and Email Solutions

Use of email, internet access and online storage media using various devices such as laptops, desktop PCs and smartphones which are connected and synchronized between devices. This is very important. For this reason, ITHelpDesk.co.id always follows the latest technological innovation developments and our team can combine all these features to increase your employees' productivity at work, whether working in the office or outside the office so that they can still work productively and optimally. .

"Our core strength is in building trust and providing uncompromising support and service quality to our clients"

Our Value

Fast Response

When problem arises, our engineers will be able offer immediate assistance. Our engineers can typically reach your office and resolve the problem within 1-day. For more complicated issues, Our engineers will inform you and resolved the problem as soon as possible.

Unlimited Services for a Flat Fee

Because we provide unlimited services for a flat monthly fee you no longer have to worry about the risk of exploding costs. Our interest will be aligned to yours as we do not charge you base on service-time; it is now in our interest to prevent problems as much as possible, resolve problems as fast as possible and use permanent solutions wherever possible.

Dedicated Account Manager

We provide you with a dedicated and experienced Account Manager who is responsible for your account and build long-term relationships at all levels and locations. We understand your business and the key challenges you face.

Single Point of Accountability

We provides a single point of accountability and you no longer need to deal with multiple parties as we provide vendor management. We'll deal with your internet service provider, hardware and software provider - you only need to deal with us.

Value for Money

Retainership will help you to reduce your overall cost and an ease in maintaining a unique and same level quality.This way companies (including start ups) can cut down on their operational overheads substantially and also ensure continuity of service as their would be no labour turnover.

Enquiry Form

"We work hard behind the scenes so annoying technology issues don’t slow your business down. We specialize in solutions that keep operations running smoothly."

Our Happy Customer

Our Clients

"When it comes to IT, put your business in safe and secure hands. Fully accredited, highly trained and always ready to help. ITHelpDesk.id is the solution you have been looking for."

Get in Touch With Us

Contact Information
  • ITHelpDesk.co.id
    CITI HUB - HARTON TOWER, 3rd Floor
    Jl. Boulevard Artha Gading, RT.18/RW.8,
    Kelapa Gading Barat, Jakarta Utara 14240
  • Phone : +62.21.2452.0565
  • WA :+62.8978.555.777
  • Email : info@ithelpdesk.co.id